Privacy Policy

1. General Information This Privacy Policy outlines how CrixCasino collects, processes, and protects your personal data. By using our services, you agree to the terms described below. Operator Details: The Website is operated by Fortuna Games N.V. (Reg. No. 162413, Dr. H. Fergusonweg 1, Curacao), licensed by the Curaçao Gaming Control Board (License No. OGL/2024/112/0974). Payment services are provided by Deltaprime Limited (Reg. No. HE 444864, Cyprus). Contact: For privacy queries, contact us at [email protected].

2. Data Collection We collect two types of information to provide and improve our services:

Personal Information: Name, date of birth, address, email, phone number, and billing details provided during registration or verification.
Technical Data: IP address, browser type, device info, language preference, and access logs collected automatically by our servers.

3. Use of Information Your data is used strictly for:

Creating and managing your account.
Processing bets and financial transactions.
Verifying identity (KYC) and preventing fraud.
Customer support and service improvements.
Marketing communications (only if you have opted in).

4. Data Sharing & Third Parties We do not sell your data. However, we may share information with trusted third parties solely for:

Payment Processing: To facilitate deposits and withdrawals.
Legal Compliance: If required by law, regulators, or to protect our rights.
Fraud Prevention: Sharing details with credit agencies or authorities in cases of suspected fraud, money laundering, or cheating.

5. Cookies & Tracking casino-crix.com uses cookies to enhance user experience.

Essential Cookies: Required for the website to function (login, payments).
Analytical Cookies: Help us understand traffic and usage patterns.
Flash Cookies: Store preferences. You can manage or disable cookies in your browser settings, though this may limit website functionality.

6. Security & Data Storage We employ industry-standard security measures, including SSL Version 3 (128-bit encryption) and firewalls, to protect your data. All personal information is stored in encrypted databases. By using the service, you acknowledge that data may be transferred and processed internationally under secure conditions.

7. Protection of Minors Our services are strictly for individuals aged 18 or older. If we discover that a minor has provided personal data, we will immediately delete such information and close the account.

8. User Rights (GDPR) You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Opt-out of marketing communications at any time via account settings or email.
Lodge a complaint with a supervisory authority under GDPR (Article 77).

9. Netgame Provider Restrictions Specific restrictions apply to games developed by Netgame. Residents of the following jurisdictions are prohibited from playing Netgame slots: USA, Netherlands, France, United Kingdom, Spain, Dutch West Indies, Aruba, Bonaire, Saba, Statia, Dutch St Martin, and Curacao.

10. Policy Updates We reserve the right to modify this Privacy Policy. Significant changes will be posted on casino-crix.com. Continued use of the services constitutes acceptance of the updated policy.